Good service doesn't need to be rare.

Agile isn't about being responsive. It's about servant leadership. And... being agile...

How to avoid getting what you want, just not in the way you wanted it...

How planning to fail can make you successful

Two factors will determine your chances of success when introducing change...

There is no "I" in "team". But.... there is also no "team" in "I". This post is about ensuring accountability to ensure success.

The tale of the client who delivered faster, got more value out of software, and focused on the greatest value.

How leadership is sometimes about being brave.

If your users can't see the wood for the trees, it's likely that they don't understand their role in the value chain. This article is about taking a step back and understanding a business model within your business, to support your business.